A “totally gutted” couple are unable to fly from Bristol Airport to Corfu for their dream holiday because of Thomas Cook’s collapse.
Helen Evans, 50, and husband Jonathan, 47, woke up this morning (September 23) to find their 7.30am Thomas Cook flight would not be taking them to the Greek island.
The couple had travelled from Llanelli in Wales the night before and were staying in a hotel near Bristol Airport when they discovered the travel group had ceased trading.
NHS worker Helen and carpenter Jonathan had booked their package holiday back in June. They say they could lose an estimated £900.
Helen said: “We’d been watching the news the night before in our hotel room and prayed all would be OK for our holiday.
“Our alarm went off at 4am, and I immediately checked the news on my phone and saw that Thomas Cook had collapsed.
“We switched on the news and after hearing advice not to go to the airport, I quickly phoned and cancelled our transport.
“Instead, we travelled into Bristol city centre and waited outside of a TUI travel shop in the hope of booking another holiday so our time off wasn’t wasted, but it was no use.”
Helen and Jonathan have decided to travel back to Llanelli.
‘We haven’t had a romantic holiday just the two of us in about 20 years’
“I haven’t heard a word from Thomas Cook,” Helen added. “Their helpline is constantly engaged and the only information we’ve got is what is on the website.
“We haven’t had a romantic holiday without our kids, just the two of us, in about 20 years, so we’d really been looking forward to getting away together and we’re totally gutted.
“We spent a good £900 on a Corfu package holiday, and now we’re just back in the car and returning home, absolutely devastated.”
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