The Grand Pier at Weston-super-Mare was evacuated today after a fire broke out.
Visitors were told to leave the seaside attraction in Somerset and it was forced to close for the rest of the day.
Parents caught up in the drama praised the way staff at the pier handled the emergency.
The fire was described as ‘small’ and was said to be contained, with everyone taken off the pier safely.
In a statement on its Facebook page, Pier bosses said: “As some of you maybe aware, we had a small fire on the Grand Pier today.
“The fire was contained and everyone was evacuated safely.”
Anyone who bought a wristband or ride vouchers have been told to keep their receipts or email tickets which will be reissued on their next visit.
Writing on the page, one dad said it was a parent’s ‘worst nightmare’ when something like this happens.
He praised the staff for returning his daughter when the alarm went off and they were briefly apart.
The added: “She was out of my sight for only a few moments and then all hell breaks lose.
“The staff were professional and precise, thank you again.”
Another said: “The alarms sounded and machines switched off even before we saw the smoke so it must be very high tech.
“The general public evacuated sensibly and quickly and it was very clear this was not a drill. Hope all staff involved in putting out the fire are okay.
“We will keep our receipts and happily return again another day.”
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